NY Tech Loop Co-Founder Behind Latest Software Startup Acquisition

Jul 13th, 2018

Serial entrepreneur Chris Thompson can add his startup company WorkOrder.es to the growing list of Capital Region software company acquisitions. WorkOrder.es, a mobile ticket-ordering platform was acquired in mid-June by Bixby, which provides comprehensive tenant portal solutions for real estate professionals.

Serial entrepreneur Chris Thompson can add his startup company WorkOrder.es to the growing list of Capital Region software company acquisitions. WorkOrder.es, a mobile ticket-ordering platform was acquired in mid-June by Bixby, which provides comprehensive tenant portal solutions for real estate professionals.

A few years ago, Thompson purchased a few properties out of foreclosure. Soon after, his tenants would contact him with requests to make common household repairs. The problem was that these requests were being collected on scraps of paper, voicemails and text messages – there was no central location to record and store the details for these jobs. This sparked the vision for WorkOrder.es.

After researching the market, Thompson discovered these types of ticketing platforms only existed for large property developers with hundreds of tenants. He used WorkOrder.es by himself for a year before demoing it for a property management company to obtain feedback about how to improve the product. And then things began to take off. “With every meeting, we started adding more and more features,” he explains.

Now, owners with less than 100 tenants can use WorkOrder.es to centralize, submit and assign maintenance jobs. Bixby plans to offer the WorkOrder.es technology on its platform for free to capture new leads. Thompson now serves on the Bixby Advisory Board to help guide the business as it continues to grow. 

The acquisition of WorkOrder will free him up to continue building his other startup, DashMetrics, which provides easily digestible infographic dashboards for advertising agencies to showcase the results of their campaigns.

Even with all of this activity, Thompson has still found time to bring great minds together through his Saratoga Tech Talks. Each talk includes a series of 10-minute presentations by 4-5 presenters who cover topics like software development, social media strategy, user experience design and iOS/Android mobile development.

And then there’s Thompson’s most recent project – the NY Tech Loop. The idea began in 2015 over pizza and wings in a shared workspace in Saratoga. The vision was to create a website that would capture all tech news and events in Upstate New York. “There are so many tech events in the area that no one person can know about each one,” says Thompson. 

From there, a website was developed, a board was created and software businesses across the Capital Region are joining NY Tech Loop, which connects software companies to hard-to-find talent. 

Beyond keeping local techies informed about upcoming events, Thompson is a strong believer in networking and bringing people together to develop a greater sense of community at these tech meetup events. 

He recalls attending the NY Tech Loop launch event in Troy, NY where he met a software developer and was able to subsequently arrange an interview for that person at a local software company. “The best part for me is that I get to meet people I never would’ve met. If I can help someone find a job while I’m eating hors-d'oeuvres – that’s the power of The Loop.”

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